Got Questions? We've Got Answers.

Pricing depends on the issue — a quick virus removal costs less than a hardware repair or data recovery job. We'll always diagnose the problem first and give you a clear price before we start any work, so there are never surprises on your bill.

Most repairs are completed same-day or next-day. Simple issues like virus removal or a tune-up are often done within a few hours. More involved repairs, like data recovery or hardware replacement, may take 1-2 days depending on parts availability.

Slow performance usually comes from too many startup programs, a full or aging hard drive, background malware, or a computer that's simply overdue for a cleanup. We diagnose the actual cause and fix it, rather than just telling you to buy a new computer.

Common signs include sudden slowness, pop-ups appearing even when your browser is closed, programs opening on their own, or your antivirus getting disabled without your input. If you're seeing any of these, we can run a full diagnostic and clean it up. For ongoing protection afterward, we recommend Malwarebytes alongside Windows Defender.

Remote repair connects you with a technician instantly over a screen share for software issues like viruses, slow performance, or settings problems. On-site repair means we come to your home for hardware issues or anything that needs hands-on work. We'll recommend whichever fits your specific problem.

Yes, we repair laptops throughout Fort Myers and the surrounding area, including screen repairs, hardware replacement, virus removal, and slow performance issues.

Yes, we work on both PCs and Mac computers, including troubleshooting, repairs, and general support for both platforms.

In most cases, no — your files stay untouched. We treat your personal files, photos, and documents with the same care we'd want for our own, and if a repair does require reinstalling anything, we back up your files first whenever possible.

Often, yes. A computer not powering on doesn't always mean the data is lost. We can typically access and recover files even from drives with hardware failures, boot errors, or corruption.

It depends on the issue and the age of the machine. Many repairs, like malware removal or a failing hard drive, cost a fraction of a new computer and can add years of life to your current one. We'll always tell you honestly if a repair isn't worth it.

We offer on-site home visits throughout Fort Myers, Cape Coral, Naples, Lehigh Acres, Estero, Bonita Springs, and Punta Gorda, so you don't need to leave your house. Remote support is also available anywhere when a home visit isn't necessary.

Yes. Remote support connects you with a technician quickly without waiting for an on-site visit. On-site visits are also available when hands-on work is needed.

Call us or fill out our contact form with a description of the issue. We'll get back to you quickly to schedule a time and give you an upfront price estimate.